Privacy Policy

FACTS Rev. May 1, 2026

WHAT DOES KNIGHT INSURANCE GROUP DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Income and credit history
  • Insurance claim history
  • Medical information and employment information
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Knight Insurance Group chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Knight share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes —
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes —
information about your transactions and experiences		 Yes No
For our affiliates' everyday business purposes —
information about your creditworthiness		 No We do not share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We do not share
To limit our sharing

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions
Call 833-766-9273   or email us at: [email protected]
Who we are
Who is providing this notice? Knight Insurance Group and Affiliates listed below (collectively "Knight")
What we do
How does Knight protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Knight collect my personal information? We collect your personal information, for example, when you:
  • Apply for insurance or pay insurance premiums
  • File an insurance claim or give us your contact information
  • Provide employment information
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates' everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include US Insurance Services LLC dba Onward Insurance Services. For a detailed and up to date listing please visit www.hankeygroup.com.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Knight may share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Knight may jointly market.
Other important information
California Residents We will not share information we collect about you with nonaffiliated third parties, except as permitted by California law. We will limit sharing among our affiliates to the extent required by California law. We do not share information about creditworthiness except as permitted by law. For further information visit our website at www.onwardins.com.

You have the right to submit a written request to access, correct, amend, or delete certain personal information we collect about you. To submit a request, email [email protected]. You have the right to receive a response within 30 business days. If we refuse your request, you have the right to file a statement regarding what you believe to be accurate and fair information and why you disagree with our response.
Massachusetts Residents You may ask in writing for the specific reasons for an adverse underwriting decision. An adverse underwriting decision is where we decline your application for insurance, offer to insure you at a higher than standard rate, or terminate your coverage.
Nevada Residents Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone: 702-486-3132; Email: [email protected]. Contact us at: 4751 Wilshire Blvd, Ste 111, Los Angeles, CA 90010, 833-766-9273 or [email protected].
North Dakota Residents We will not share information we collect about you with nonaffiliated third parties, except as permitted by North Dakota law. We will limit sharing among our affiliates to the extent required by North Dakota law. For further information visit our website at www.onwardins.com.
Vermont Residents Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our affiliates, unless the law allows. We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. Additional information at www.onwardins.com or by calling 833-766-9273.
Insurance Customers in AZ, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR and VA The term "Information" means customer information obtained in an insurance transaction. We may give your Information to state insurance officials, law enforcement, group policy holders about claims experience, or auditors as the law allows or requires. We may give your Information to insurance support companies that may keep it or give it to others. We may share medical information so we can learn if you qualify for coverage, process claims, or prevent fraud. To see your Information, call 833-766-9273 or email [email protected]. You must state your full name, address, insurance company, policy number (if relevant) and the Information you want. You may see and copy the Information (unless privileged) at our office or request a copy by mail for a fee. If you think any Information is wrong, you must write us. If you do not agree with our actions, you may send us a statement.

CALIFORNIA CONSUMER PRIVACY NOTICE (CCPA/CPRA)

Your Rights Under California Law
If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Request correction of inaccurate information
  • Limit use of sensitive personal information (if applicable)
  • Opt-out of sale or sharing (we do not sell personal information)
  • Not be discriminated against for exercising your rights

Categories of Personal Information We Collect

  • Identifiers (name, address, email, phone)
  • Financial information (income, payment history)
  • Insurance-related information (claims history, policy details)
  • Medical information (where permitted by law)
  • Employment information

Sources of Information

  • You directly
  • Insurance applications and claims
  • Credit reporting agencies
  • Service providers and affiliates

How We Use Personal Information

  • Underwriting and rating
  • Claims handling
  • Fraud prevention
  • Customer service
  • Legal and regulatory compliance

Sharing of Information
We may share information with:

  • Service providers
  • Affiliates
  • Regulators and law enforcement
  • Reinsurers

We do NOT sell or share personal information for cross-context behavioral advertising.

Retention
We retain personal information as long as necessary to fulfill business and legal obligations.

How to Exercise Your Rights

CALIFORNIA INSURANCE PRIVACY NOTICE

Information We Collect
We may collect information about you from:

  • Applications
  • Claims
  • Medical providers (as permitted)
  • Credit reports
  • Third-party data providers

Disclosure of Information
We may disclose your information to:

  • Insurance agents and brokers
  • Reinsurers
  • Claims administrators
  • Regulators
  • Law enforcement

Your Rights
You have the right to:

  • Access your personal information
  • Request corrections
  • Receive a copy of your information

To exercise these rights, contact us at:

Medical Information
We only disclose medical information as permitted by law or with your authorization.

Important Notice
We maintain physical, electronic, and procedural safeguards to protect your information.

Contact Information ONWARD Insurance Services
4751 Wilshire Blvd, Ste 111, Los Angeles, CA 90010
Email: [email protected]
Phone: 833-766-9273
Website: www.onwardins.com